01
Inbound calls
Answer enquiries, understand intent and take the next approved action.
Platform
Configure how TarangNow listens, responds, acts and hands work to your team.
Live call
+91 ••••• ••842
00:00
Live transcript
New enquiry
Listening
01
Answer enquiries, understand intent and take the next approved action.
02
Run structured calling workflows with clear calling, connected and completed states.
03
Define the role, boundaries, tone, required questions and handoff rules.
04
Guide the agent with business logic without forcing every caller down one script.
05
Connect approved information so responses stay grounded in your business context.
06
Book, qualify, update, create or trigger work through configured systems.
07
Transfer the call with intent, transcript and completed steps attached.
08
Review summaries, transcripts, outcomes, language and next actions.
09
Connect through APIs, webhooks and deployment-specific integrations.
TarangNow workspace
Demonstration data
Total calls
1,284
Connected calls
908
Qualified leads
126
Meetings booked
74
Average duration
03:46
Completion rate
71%
| Contact | Agent | Direction | Language | Duration | Outcome | Time | |
|---|---|---|---|---|---|---|---|
| Ananya Rao | Sales concierge | Inbound | Tamil | 04:18 | Meeting requested | 10:42 | |
| Rohan Mehta | Lead follow-up | Outbound | Hindi | 02:51 | Qualified | 10:18 | |
| Maya Chen | Support desk | Inbound | English | 06:03 | Transferred | 09:55 | |
| Daniel Ortiz | Demo booking | Outbound | Spanish | 03:27 | Callback | 09:31 |